We are here for our neighbors in need, who are suffering in this broken world.

ZOA, as an international NGO, supports people who have lost everything due to armed conflict or natural disaster. Together, we can come to their aid in emergencies and remain faithful to communities as they recover – providing new opportunities for them to help themselves again. The work of ZOA is coordinated from the Netherlands. We are active in multiple countries in Africa, South America, the Middle East Region, and Asia. We work with approximately 900 employees worldwide and with (local) partners. We invite you to join our team of committed colleagues.

ZOA is looking for a

WASH Manager

ZOA’s programme in Ethiopia

ZOA works in several regions in Ethiopia: Gambella Regional State (field office in  Gambella Town), Somali Regional State (field office in Dolo Ado and Melkadida refugee camp), Tigray Regional State (field office in Shire and Mekelle), Oromia Regional State (field office in Harar), Amhara and Addis Ababa. In Ethiopia, ZOA works with Internally Displaced People (IDPs), host populations, persons with disabilities, returnees, and a large population of refugees who fled a combination of violence and drought in Somalia, South Sudan and Eritrea.

What we offer

ZOA offers a challenging position with a lot of responsibilities. We offer good benefits and remuneration which suits the NGO sector (including, but not limited to: medical, accident and life insurances, provident fund, training options).

Your challenge

The position holder reports to the Area Manager administratively and to the Co-technical advisor technically and responsible for planning, management, monitoring, technically oversight & support of water, sanitation, and hygiene projects, and building the capacity of WASH staff and local government stakeholders. The position also requires proper management of the financial, material, human resource and other resources under the program and reporting periodically to supervisors.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

Technical leadership and Management:

• Conduct needs assessments, project reviews, and post-project impact assessments as needed and advised;
• Actively participate in preparation of proposals, CN, technical description, and budget development jointly with the project team.
• Produce detail implementation for the WASH projects in the region both for the host community and refugees. Periodically, update and ensure that progress in accordance with the plan.
• Ensure that WASH projects are implemented in a timely and professional manner, according to goal, objectives, and indicators and in line with ZOA, government and donor requirements.
• Ensure proper documentation of  WASH activities/data and experiences at field office level.
• Conduct regular monitoring and technical support visits to project sites and camps;
• Strive to increase program quality through all stages of implementation.
• Develop and maintain systems to measure impact and quality of projects.
• Review and share the WASH activity plan, Spending plan and procurement plan and follow up for their delivery timely.
• Ensure the projects planning, implementation, monitoring and evaluation undergoing properly.
• Conduct different assessments and share the report, present the gaps and advocate for funding.

Capacity building:

• Conduct WASH staffs capacity,  identify gaps and capacity building needs and propose targeted trainings, monitor ongoing capacity building activities in the WASH team to improve overall team capacity jointly with senior Project manager/Area Manager;
• Organize and conduct trainings and workshops for WASH staff;
• Support the WASH field staff in designing & coordinating training/workshops

Coordination and Representation:

• Assist the coordination of projects in refugee camps and regional/zonal level.
• Coordinate with WASH officers, Senior Project Manager, the other project team (FSL Manager), and Addis level Technical advisors and MEAL unit at all levels to ensure targeted support, effective, and quality programming.
• Represent ZOA in the field on matters related to WASH through participating on different humanitarian emergency coordination forums for both refugees’ camps and local community WASH projects based on the direction from Senior  Project Manager.
• Promote project integration and team building.

Human Resources / Staffing management:

• Identify staffing needs and assists with recruitment when necessary.
• Assist in the orientation of newly arrived staff
• Support senior Project Manager, Area manager and officers with ZOA performance reviews for WASH staffs;
• Strive to improve and maintain overall team environment and foster team-building relationships.
• Ensure timely performance review and objective setting of WASH Project team.

Logistics and Financial management:

• Collaborate closely with ZOA management, logistics, and Finance departments to ensure smooth project implementation.
• Assist on preparation of tender documents (bill of quantities, specifications, design drawings, etc), bid analysis and contract documents as required for supply of goods, equipment and construction activities, contract administration.
• Assist Preparation of appropriate procurement plan in collaboration with logistics/procurement; Ensure that PRs are initiated as per the plan, the budget available and following up Purchase Request status. Ensure regular revision of the plan in a monthly base.
• Conduct equipment and materials inspections and ensure timely supply of materials to site;
• Maintain budget plans & supervise Spending for allocated EH budgets jointly with Senior Project Manager/Area Manager.
• Conduct monthly BVA reviews and make necessary recommendations to the grant finance and also initiate the BVA review with Addis Finance and program team.
• Supervise utilization of inventories and work closely with others on effective and efficient use of resources and old grants.

Reporting and Lesson learned:

• Provide timely trip reports to  supervisors.
• Ensure and coordinates timely production of monthly progress reports by project staff based on qualitative and quantitative indicators of project status;
• Provide input as required to complete donor reports.
• Collect evidence based histories, lessons learned and practices and share to the concerned bodies and document.

Others:

• Other duties as assigned by the supervisor;

Your Total Rewards package at ZOA

1.    Compensation

Competitive salaries and financial security – we know how important these are to you and your family.

• Salaries that match the local market and we pay you in EUR.
• Annual salary review based on the cost of living in your location/Ethiopia.
• Annual Salary increase based on annual performance review

2.     Allowances

• Transportation allowance:  ETB 5,000  per month.
• Airtime Allowance: We provide data and airtime to enable you to conduct your work outside of the office.
• we provide a closed user group so you can speak to your colleagues at no cost.
• Food Allowance: we provide lunch daily at our offices, ZOA pays 1000 ETB per month and staff contribute 750 ETB per month.
• Severance payment: one month’s salary for an extra service year.
• Hardship Allowance: If you are working in identified places as a remote and hazardous by the government, you will be entitled 20-40% additional allowances of their basic salary. Therefore, we provide 40% hardship allowance to ZOA employees working in Gambella, Dollo Ado and Shire field offices.
• Transfer Allowance: We provide transfer allowance of 10,000 ETB If, in case of you permanently shift or transfer to a new programme area.

3.     Paid Leave

We recognize you have priorities outside of work.

• Our flexible paid time off package gives you the flexibility you need.
  • Annual Leave: 20 days of annual leave in addition to public holidays, and you are also granted one extra day for each extra full year.
  •  Enhanced Maternity Leave provision, 4 months
  • Paternity Leave 5 working days.
  • Rest and Recuperation (R&R): We provide you 5 working days for every consecutive 12 weeks of work R&R leave to unaccompanied staff who work away from their permanent place of residence to spend time with their family. Therefore, ZOA provides R&R leave for its employees who work in the program offices in Somali, Gambela, and Tigray regions.

  4.    Insurance

   Provident Fund  + Pension: : 32% (22% from ZOA and 10% from You.
   Life insurance
   Medical Insurance: We also covers your dependents, and your medical expenditures are covered by ZOA up to 100% of each invoice, up to a defined maximum refunded amount of Br 200,000 ETB  per annum.

  5.    Wellness

  We care about your health and wellbeing. We offer a comprehensive health package and initiatives to support your wellbeing.

• Covid-19:  free vaccination and PCR test
• We have established a social committee in every region.

Learning & Development

• Professional development programme and support with funding for a relevant qualification.
• Study/exam leaves
• Training and coaching   module

Educational Qualification and Experience

• University degree in Hydraulic Engineering, Water Resource Engineering, environmental or public health or other related fields.
• 4 + years’ experience in WASH, preferably in a humanitarian setting (refugee camps, rural development, or emergency response) for first degree
• 3 years validated experience for post graduate.
• At least 2 years senior level management experience.

Skills required

• Experience of data analysis software (Arc GIS and SPSS) is an asset
• Experience of Engineering Software (Watercad, Epanet and Auto CAD etc)
• Knowledge of domestic water supply system hydraulic design
• Project management experience.
• Proposal and report writing
• Excellent representational
• Excellent communication and interpersonal
• Flexible, willing to travel and live temporarily in harsh environment

VALUES:

1. We value people

• All people are made in God’s image, and we therefore place people at the center of our work. We treat people with respect and dignity, irrespective of ethnicity, gender, religion, or age. We seek to enable people to live normal and peaceful lives, develop their potential, and to provide hope for the future.

2. We are faithful

• We want to bring lasting change and are committed to staying when the initial crisis is over. Even when local circumstances are challenging, we seek to reach out to the most vulnerable. We recognize the role and capacity of local actors and seek to collaborate with them. Being aware of our temporary role and presence, we are committed to investing in strengthening local civil society.

3. We are good stewards

We utilize the resources entrusted to us in the best possible and most responsible way. We are efficient, effective, transparent and accountable to those we support and those who support us. We are committed to contributing to environmental sustainability and we encourage the people we serve to do the same.

4. We serve with integrity

• We hold ourselves to the highest standards of personal and organizational integrity. We are open and honest in the way we deal and communicate with our stakeholders. We treat people with respect and speak the truth in love to one another.