Pharmacy Supervisor – Local Status, Medicins Sans Frontieres-Belgium

About MSF

Médecins Sans Frontières (MSF) is an independent international medical humanitarian organization that delivers emergency aid in more than 70 countries to people affected by armed conflict, epidemics, natural or man-made disasters, or exclusion from healthcare. 

The Main Purpose of the position

To provide nursing care, treatment, and follow-up of patients, according to doctors’ prescription, protocols applied in service, and universal hygiene standards/precautions, in order to ensure the continuity of care for the targeted population.

Position Summary

Under the supervision of the Project Pharmacy Manager / Project Coordinator Hierarchically and Mission Pharmacy Manager / Project Medical Referent-Medical Activity Manager / Medical Coordinator functionally, the Pharmacy Supervisor will ensure the general functioning of the pharmacy and supervise pharmacy supply chain processes in accordance with MSF standards, protocols and procedures, in order to ensure its efficiency and operating availability.

Job Responsibilities

• Ensuring storage, stock management, and supply processes, as well as hygiene and security procedures, tools, and protocols (controlling pests and rodents), implementing appropriate quality controls and records, in order to ensure good storage conditions (temperatures, humidity, and light exposure) and availability of drugs and medical material, according to MSF protocols, national regulations and in cooperation with the logistics department.
•  Coordinating the delivery, reception, and recording of international and local orders, in close coordination with the logistics department, updating stock files, and informing line managers on their status (shortfalls, over-stocking, expiry dates), in order to permanently ensure security stock levels and ensure efficient management of stock.
•  Supervising orders of medical and drug material in order to ensure an efficient and appropriate consumption pattern under budget constraints.
•  Supervising the supply of drugs to patients, according to medical prescriptions, informing them on consumption patterns, and keeping conditions in order to ensure their therapeutic progression.
•  Ensuring efficient supply to other pharmacies managed/supported by MSF according to orders and stocks and using cold chain when needed. Monitoring and analyzing orders of depending pharmacies in order to avoid ruptures of stock or having expired drugs.
• Supervising, with the HR department, the associated processes (sizing, staff shifts, recruitment, training, performance evaluation, development, and internal/external communication) of the pharmaceutical team and the nursing staff, in order to ensure both the sizing and the amount of knowledge required and to improve their dispensing capabilities.
•  Recording all items received and issued in computer (Isystock) and reporting on drug consumptions and medical equipment dispensed according to protocols, informing on unusual patterns as well as forecasting future needs, in order to rationalize the budget and to ensure availability.
•  Assisting in training nursing staff regarding dispensing of drugs and their side effects

MSF Section/Context Specific Accountabilities

• • Recording all items received and issued on a computer (Isystock), sharing backup to mission pharmacist weekly and management of consumption and the stock movements – ins/outs by respecting FEFO and FIFO rule.
  • Preparing monthly medical orders and sharing to PMR for approval.
  • Regularly visiting Visceral Leishmaniasis (VL) ward & Pharmacy at Jinka General Hospital and Mobile clinic to support and monitor on medicine management.
  • Assist the medical team NAM, NTS and MAM on preparing the request of medication for mobile clinic and VL ward on weekly basis depending on the need.
  • Preparing different kits depending up on the need and updating regularly
  • Update emergency boxes, staff health box for guest house and First Aid Kits in the cars on regular basis
  • Assist mobile clinics in dispensing and mentoring.
  • Ensure proper monitoring and content management for cold chain items in coordination with PMR
  • Provide trainings and ensure cold chain protocols are respected and contingency plan is developed and is in place.

• Organize training on regular basis for the medical team regarding rational medicine use
• Ensure that all supplies that get out of the project pharmacy is validated by the PMR or delegated person
• Perform any other duties given by supervisor.

Education: BSC Degree in Pharmacy and renewed professional license.

Experience: At least a total of relevant 3 years’ experience in pharmacy, and at least 1 year of certified work experience as a pharmacy supervisor, an experience as pharmacy manager is Desirable & preferable

Language: Essential English and Amharic.