Key Responsibilities

Building Business Opportunities

• Assess clients’ needs and present the value proposition to the customers.
• Liaise with and persuade targeted providers to prescribe our products by utilizing effective selling skills and performing cost-benefit analysis
• Adjust content of sales presentations by studying the type of sales outlet or trade factor.
• Focus sales efforts by studying existing and potential customers.
• Maintaining Business Relationships
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Provide product information and deliver product samples
• Submits collected orders by referring to price lists and product literature.
• Work with sales team to develop strategies and implement brand strategies to ensure a consistent marketing message
• Build positive trust relationships (by providing the correct information, being on time etc) with medical representatives to influence targeted group in the decision-making process
• Collect customer complaints and submit to their line manager for further investigation and providing solutions. Implement the solutions provided by the line manager/sales manager. by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Ensure that all customers i.e. wholesalers, pharmacies, drug stores, rural drug venders and clinics have their own legally certified license and stamp.
• Monitor/ensure the delivery of products to the respective MSIE networked clinics, and customers. Report if there is any difficulty on time.
• Achieve monthly, quarterly, and yearly targets given by the department.
• Documentation and Reporting
• Keep accurate records and documentation for reporting and feedback
• Keep the line manager informed by submitting activity and results reports,( such as daily call reports, weekly work plans, and monthly and annual territory analyses) of performances on agreed targets for follow up.
• Provide historical customer records by maintaining records on area and customer sales.

Learning

• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Monitor and analyze data and market conditions to identify competitive advantage
• Pursue continuous learning and professional development and stay up-to-date with latest medical data
• Maintain professional and technical knowledge by attending educational workshop/trainings/capacity buildings designed by MSIE

Other

• Contribute to team effort by accomplishing related results as needed
• Perform other relevant duties assigned by the supervisor

Person Specification

Requirements

• Proven work experience as a pharmaceutical rep or in medical sales
• Familiarity with databases, statistics, product lines and latest medical issues
• Knowledge of MS Office
• Excellent communication, negotiation and sales skills
• Highly motivated and target driven with a proven track record in sales
• Strong organizational and time management skills
• Passionate defender of women’s sexual and reproductive health rights
• Reporting line
• Technically to Sales Manager and
• Administrative to Program Area Managers